Usability Test 1 results

Tester 1

Q: Describe what you see:

A. Google map of Roslindale.

Q. What do the red markers show?

A. Events.

Q. How do you find out what the markers represent?

A. The tester hovered over the markers and saw that they popped up with a text block.

Q. What do you think the different colors mean?

A. User said that the colors show years from 2009 to 2014. He though the colors were useful. However, he said the variations in the color are not strong enough to pick out which one shows which year, except for the lightest and darkest.

Q. Move the slider to 2013. What happened when you did that?

A. Some disappeared. 2010 ones are still there.

Q. Now move the slider to 2009. What happened when you did that?

A. Nothing is on the map. When I clicked off the markers disappeared.

Q. If you wanted to see just Certificates of Occupancy, what would you do?

A. Tester clicked on Certificates of Occupancy. Did not know to click Search button. Found and clicked Search button.

Q. How many murders were there in Roslindale in 2009?

A. User put 2009 in from and 2010 in to, which did not show properly due to a bug in search. Prompted to use the slider, user said 0.

Q. What do you like about the site?

A. Like that events show up on a map. Like the slider and the dropdowns for years and the search by type.

Q. What would you tell the designer to change?

A. Fix the popup behavior. Wanted stronger variations in color.

Tester 2

Q: Describe what you see:

A. Something in Roslindale. Google Maps in Roslindale.

Q. What do the red markers show?

A. When some crime happened.

Q. How do you find out what the markers represent?

A. I can hover over them.

Q. What do you think the different colors mean?

A. Time.

Q. Move the slider to 2013. What happened when you did that?

A. Got rid of the 2014 ones. Looks like it changed the size of some others.

Q. If you wanted to see just Certificates of Occupancy, what would you do?

A. Tester clicked on Certificates of Occupancy and clicked Search button.

Q. How many murders were there in Roslindale in 2009?

A. 0

Q. What do you like about the site?

A.  Clear what is going on. Liked the kind of information, especially the crime data.

Q. What would you tell the designer to change?

A. Events is a bad title. Maybe change the check box to a slider. Set the time granularity to have stops every three months. Make the shapes different for each type of search. Put the icons next to the type of data they represent as a key.

Tester 3

Q: Describe what you see:

A. When leases are are expiring in Roslindale. Police reports too.

Q. What do the red markers show?

A. Crimes are in dark red.

Q. How do you find out what the markers represent?

A. The tester hovered over the markers and saw that they popped up with a text block.

Q. What do you think the different colors mean?

A. Not sure.

Q. Move the slider to 2013. What happened when you did that?

A. Things dissappeared.

Q. If you wanted to see just Certificates of Occupancy, what would you do?

A. Tester clicked on Certificates of Occupancy and clicked Search button.

Q. How many murders were there in Roslindale in 2009?

A. User said 1.

Q. What do you like about the site?

A. It shows useful information.

Q. What would you tell the designer to change?

A. A key would be useful.